The following general terms and conditions regulate the relationship between Maria Tanck and the consumers (hereinafter referred to as customers). The general terms and conditions concern the use of the website and all related to this domain, subdomains. The version valid at the time the contract is concluded is decisive. The contract language is German.

Consumers within the meaning of these terms and conditions are natural persons who enter into a business relationship with Maria Tanck, without this being attributable to their commercial or independent professional activity.


The offers from on the Internet represent a non-binding invitation to the customer to order goods in this shop.

By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.

Maria Tanck is entitled to accept this offer by sending the goods. The order is confirmed by sending the goods.

3. PAYMENT, Maturity, Delay in Payment

The goods are paid in advance, ie by direct debit, credit card or PayPal. However, registration with PayPal is NOT required. Payment on delivery is not possible. Maria Tanck reserves the right to accept or exclude some payment methods if necessary.

If the customer is in default of payment, he is responsible for any negligence. He is also liable for the service by chance, unless the damage would have occurred even if the service had been provided in good time.


Delivery takes place against the shipping costs specified when ordering online. Unless otherwise stated, the price for shipping abroad is calculated separately by weight if the weight exceeds 500g. If the customer desires a special type of shipment that incurs higher costs, he must also bear these additional costs.


The goods remain the property of Maria Tanck until full payment has been made. Pledging, transfer by way of security, processing or remodeling without the express consent of is not permitted before the transfer of ownership.



The given price for the goods is the final price including sales tax of 19%. The price does not include delivery and shipping costs.

With the update on the Internet, all previous prices stated by become invalid. The price at the time of the offer is decisive for the invoicing.


The legal warranty right applies.

Maria Tanck guarantees that the object of purchase is free of defects upon delivery. If the object of purchase is defective when it is handed over, the seller has the choice of whether the supplementary performance should take the form of a replacement delivery.


In the case of property damage and financial loss caused by negligence, we and our vicarious agents are only liable in the event of a breach of an essential contractual obligation, however, the amount is limited to the foreseeable and typical contractual damage at the time the contract was concluded .



Consumers have a right of withdrawal in accordance with the following stipulation, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Right of withdrawal

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, receives the goods in
Have taken possession.

To exercise your right of withdrawal, you must tell us:

green planet c. COSMETICS .

Maria Tanck

Meyendorfer Weg 58,

39110 Magdeburg

by means of a clear statement (e.g. a letter sent by post or an email) about your decision to cancel this contract,
to inform. You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.


Consequences of cancellation

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You must return or hand over the goods to us or to green planet . COSMETICS ., Retour, Meyendorfer Weg 58, 39110 Magdeburg, immediately and in any event within fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

Return the items by post

Ask the post office for a receipt or proof of posting. The staff will stamp the posting slip upon posting. You should keep this until you have received your refund. If the package is lost, we can unfortunately only provide a refund if we have received proof of posting.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

General advice

1) Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. Please provide adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

Model withdrawal form


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only for notification on paper)


(*) Delete where inapplicable